انضم إلينا

Location: Dubai
Experience: 1 year
Department: Admin Department

We are seeking a highly organized, professional, and customer-focused individual to join our team as a Receptionist cum Admin Assistant. This role will involve a variety of tasks, including reception duties, administrative support, and customer service assistance to ensure smooth operations within our office.

Key Responsibilities:

Receptionist Duties

• Greet and welcome visitors with a professional and friendly attitude.
• Answer and transfer phone calls promptly and courteously.
• Manage front desk email and respond to general inquiries.
• Maintain a clean, tidy, and organized reception and waiting area.
• Monitor visitor logbook and issue visitor passes (if applicable).
• Serve refreshments (tea/coffee) to guests and staff as needed.
• Ensure the front desk is always staffed during office hours.

Administrative Support Duties

• Schedule and coordinate meetings, appointments, and business travel.
• Handle filing, data entry, photocopying, and document scanning.
• Monitor and replenish office supplies and stationery.
• Maintain physical and digital records in an organized manner.
• Support internal departments for office-related needs.
• Support the management team with administrative tasks and follow-ups.

Customer Service Responsibilities

• Respond promptly to customer inquiries via phone, email, or in-person.
• Assist in processing orders, forms, requests, and applications.
• Record customer complaints and ensure timely follow-up and resolution.
• Collaborate with internal departments to resolve customer issues.
• Promote a positive customer experience to enhance client retention.

Qualifications & Skills:

o   High school diploma required; additional education is a plus.

o   Prior experience in reception, administration, or customer service is preferred.

o   Strong communication and interpersonal skills.

o   Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

o   Ability to multitask, stay organized, and manage time effectively.

o   Detail-oriented with a proactive, team-focused mindset.

o   Friendly, positive attitude and professional appearance.

Why Join Us?

This is an excellent opportunity to join a dynamic and reputable financial institution, where you will work alongside experienced professionals in a fast-paced, collaborative environment. We offer a performance-driven culture, career growth opportunities, and a strong platform to build and expand client relationships.